About
An operator’s view of transformation.
My career has moved through technical delivery, quality, integration and regional operations leadership—with people and execution still at the centre.
Experience, curiosity and practical change.
I am an operations and transformation executive with more than 25 years of experience across market intelligence, global service delivery, shared services, offshoring and post-merger integration.
I deliberately created space to explore independent advisory work, applied AI prototypes and new ideas. That work reinforced where I create the most value: helping teams translate ambitious change into operating reality.
I am currently completing executive education in AI-driven transformation and strategic leadership through Oxford Saïd and Cambridge Judge, while developing a book about career reinvention, lifelong learning and professional change.
Current areas of focus
- AI transformation strategy and enterprise adoption
- Agentic AI, AI agents and workflow automation
- Knowledge-grounded assistants and retrieval-augmented generation
- Human-in-the-loop solutions and responsible AI
- Operating-model, workforce and productivity transformation